Returns & Exchanges

At JazzUpCo, we want your home to feel perfect. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; once received at our warehouse, we will process your refund or replacement within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing